Return Policy

At Holywell Tools, we strive to ensure your complete satisfaction with every purchase. If you find yourself unsatisfied for any reason, our return policy is designed to make the process as easy as possible.

Returns

  • Duration: You have 12 months from the date of purchase to initiate a return.
  • Eligibility: Items must be in their original condition, unused, and in the original packaging.

Options for Returns

  • Refund: You can opt for a full refund for the returned item.
  • Swap: Alternatively, you may choose to swap your item for another product of equal value.

How to Return an Item

  1. Contact Us: To start the return process, please get in touch with our customer service team.
  2. Return Instructions: We will provide you with detailed instructions on how to return your item.
  3. Shipping: You may be responsible for return shipping costs unless the item is defective or incorrect.

Customer Support

For any questions or assistance regarding returns, please contact us at:

Your satisfaction is our top priority. Thank you for choosing Holywell Tools!